About Smokos
Smokos Casino AU is an online casino built specifically for Australian players — local payment rails, AUD balances, support hours that match the east coast, and a tone that does not pretend to be from anywhere else.
What we set out to build
Most online casinos aimed at Australians are the same offshore template with a kangaroo dropped in the corner. Smokos was built the other way round: pick the payment methods Australians actually use, hold balances in dollars, staff support for Australian hours, and write the terms so a person can read them.
The catalogue runs to thousands of pokies plus a full live dealer floor. The loyalty ladder is eight tiers deep and pays cashback in real money rather than bonus credit, because bonus credit with strings attached is not cashback.
Fair games
Every game is supplied by a licensed studio and runs on that studio's certified random number generator — we do not host, host-modify or self-develop game logic. RTP figures are set by the provider and published on each game's information panel. We do not operate configurable RTP variants.
Your money
Player balances are held separately from operating funds. Withdrawals are processed seven days a week, and we publish the actual timeframes on the banking page rather than burying them in terms.
Complaints
If something goes wrong, tell support and ask for it to be escalated. You will get a written response within five business days. If that does not resolve it, the independent dispute resolution route is set out in our terms.
Operator details
Replace the bracketed values below with your registered details before launch — these are required disclosures, not optional copy.
Operating company: [REGISTERED COMPANY NAME]
Company number: [COMPANY NUMBER]
Registered address: [REGISTERED ADDRESS]
Licence: [REGULATOR AND LICENCE NUMBER]
Support email: [SUPPORT EMAIL]