Responsible Gambling

Gambling should be entertainment you can afford to lose, not a way to make money. Every tool on this page is free, takes effect immediately when you tighten it, and needs no explanation to use.

Need help right now? Gambling Help Online is free, confidential and available 24 hours a day on 1800 858 858, or at gamblinghelponline.org.au. You do not have to be in crisis to call, and you do not have to give your name.

Tools In Your Account

Account → Responsible Play

Deposit limits

Daily, weekly or monthly caps. Lowering one applies instantly; raising it takes effect after a 7-day cool-off.

Loss limits

A ceiling on net losses over a period you choose. When you hit it, wagering stops until the period resets.

Session reminders

An on-screen prompt every 30, 60 or 120 minutes showing time played and net position.

Cool-off & exclusion

Take 24 hours to 6 weeks off, or self-exclude for 6 months to 5 years. Neither can be undone early.

Signs worth taking seriously

Most people gamble without harm. The pattern changes quietly, though, and it is easier to spot in a list than in yourself:

Betting more than you planned, or more than you can comfortably lose.
Chasing losses — increasing stakes to win back what has gone.
Gambling to escape stress, boredom or low mood rather than for entertainment.
Hiding how much you play, or how much you have lost, from people close to you.
Borrowing money, or cancelling withdrawals to keep playing.
Losing interest in things you used to enjoy.

If more than one of those looks familiar, it is worth a conversation with someone outside your own head. Gambling Help Online's counsellors do this every day and will not lecture you.

Protecting people around you

If you share a device, consider blocking software such as Gamban or BetBlocker, both of which cover this site. Financial institutions in Australia can also block gambling transactions on request — most major banks offer this in their app.

Under 18

Nobody under 18 may hold an account or gamble here. We verify age at registration and again before any withdrawal. If you believe a minor is using an account, tell support and it will be frozen the same day.

Free support in Australia

Gambling Help Online
1800 858 858 · 24/7 · gamblinghelponline.org.au

Lifeline
13 11 14 · 24/7 crisis support

Financial Counselling Australia
1800 007 007 · free, independent money advice

Relationships Australia
1300 364 277 · support for families

Ask us to switch offers off

You can turn off every marketing message from your account settings, or ask support to do it. We will not ask you to reconsider, and it never affects your ability to play or withdraw.

Contact Support

Common Questions

Can support reverse a self-exclusion early?

No. Once a self-exclusion period starts it runs its full length, and no member of staff can shorten it. That is the point of the tool.

Does a deposit limit apply straight away?

Lowering a limit applies immediately. Raising one takes effect after a 7-day cooling-off period, so a decision made in the moment cannot be acted on in the moment.

Will you still send me offers if I self-exclude?

No. Self-exclusion removes you from every marketing list before the exclusion begins.