Terms & Conditions
These terms govern your account and your use of this site. By registering you accept them. We will tell you in advance if they change materially.
1. Who we are
This website provides information and services relating to online casino gaming. By using this website, you agree to comply with these Terms & Conditions.
2. Eligibility
You must be at least 18 years old, resident in Australia, and legally permitted to gamble where you are located. You may hold one account only. You must open it in your own name, with your own details, and fund it from a payment method in your own name.
We may refuse or close an account at our discretion, including where you are excluded from gambling, where you have breached these terms, or where required by law. Where we close an account for any reason other than fraud, your cash balance is returned to you.
3. Verification
We are required to verify your identity, age, address and source of funds. You agree to provide documents when asked. Until verification is complete we may restrict withdrawals. Detail is set out in our AML & KYC policy.
4. Deposits and withdrawals
Deposits are credited in Australian dollars. Withdrawals return to the method you deposited with wherever that method can receive funds; otherwise you nominate an account in your own name. Limits, timeframes and fees are published on the banking page and form part of these terms.
We do not charge deposit or withdrawal fees. Your bank or card issuer may.
5. Bonuses
Bonuses are optional and each carries its own terms, published on the promotions page. Unless a specific offer says otherwise: wagering requirements apply to the bonus amount; the maximum bet while a bonus is active is A$7.50 per round; bonus funds expire 30 days after credit; and pokies contribute 100% of stake to wagering while live and table games contribute 10%.
Withdrawing cash while a bonus is active forfeits the bonus and any winnings derived from it. We may void a bonus and its winnings where we identify bonus abuse, including exceeding the maximum bet, low-risk hedged play, or coordinated activity across accounts.
6. Games and results
Games are supplied by licensed third-party studios and run on their certified random number generators. In the event of a discrepancy between what you see on screen and the result recorded on the game server, the server record governs. Malfunctions void all plays and pays on the affected round.
7. Inactive accounts
An account with no login for 12 consecutive months is treated as inactive. We will contact you at the email on file before applying any inactivity fee, and no fee will reduce a balance below zero. Unclaimed balances are dealt with under applicable unclaimed money legislation.
8. Prohibited conduct
You must not use automated play, exploit a fault, collude with other players, permit anyone else to use your account, or fund your account with money that is not yours. Doing any of these may result in closure and forfeiture of bonus funds and winnings derived from the conduct.
9. Responsible gambling
Tools including deposit limits, loss limits, cool-off and self-exclusion are available in your account and described on our responsible gambling page. A self-exclusion cannot be reversed before it expires.
10. Complaints and disputes
Raise a complaint with support first. If unresolved, ask for escalation and you will receive a written response within five business days. If you remain dissatisfied you may refer the matter to [INDEPENDENT DISPUTE RESOLUTION BODY] at [ADR CONTACT DETAILS].
11. Liability
Nothing in these terms excludes rights you have under the Australian Consumer Law. Subject to that, our liability in connection with your use of the site is limited to the amount held in your account balance at the time the claim arose.
12. Changes
We may amend these terms. Material changes will be notified by email and on site at least 14 days before they take effect. Continuing to use your account after that date means you accept the amended terms.